Customer Care

Customer Care

Information

Thank you for purchasing an Outdoor Living Today Product.

If you have product-related issues such as damage, or missing pieces, or require replacement parts, please fill out the form below. 

For the fastest possible response, please provide as much detail as clearly and concisely as possible

We also request that you provide 2-3 clear Images showing a close-up of the issue.

Additionally please include an Image showing the whole unit or section of the unit or a Video if needed, so that we can diagnose and correct the issue.

Once you have completed the form below, our team will review the information provided and get in touch with you shortly thereafter with more information, and the next steps. 

Name*
Email*
Phone*
Country
  • Canada
  • United States
Province / State
City*
Address*
Postal Code / Zip Code*
Order Number
Select Your Product Type
Please Upload 2-3 Photos/Videos Of the Issues
PLEASE CLEARLY INDICATE YOUR ISSUE(S)
What's The Issue?
Requested Part

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Free
Shipping

Satisfaction
Guarantee

Financing
Available

PROFESSIONAL
INSTALLATION